4.1 The services described on the website of the Provider do not represent a binding offer on the part of the Provider, but rather facilitate the issue of a binding offer by the Client.
4.2 The Client can issue an offer via the online order form on the Provider’s website. The Client issues a legally binding contractual offer for the selected services by clicking on the button to complete the order process after entering the personal data required.
4.3 The Provider can accept the Client’s offer within five days by
- sending the Client an order confirmation in writing or in text form (fax or email), whereby receipt of the order confirmation by the Client is decisive, or
- requesting payment from the Client after the order is sent.
If more than one of the aforementioned alternatives apply, the contract comes into effect when the first of the aforementioned alternatives occurs. If the Provider does not accept the Client’s offer within the aforementioned time limit, this is deemed rejection of the offer with the effect that the Client is no longer bound by their declaration of intent.
4.4 The time limit for acceptance of the offer commences on the day after the offer is sent by the Client and ends upon expiry of the fifth day after the day the offer is sent.
4.5 When an offer is sent via the online order form of the Provider, the contractual text is stored by the Provider after contractual conclusion and sent to the Client in text form (e.g. by email, fax or letter) after the Client’s order is sent. The Provider does not enable any other access to the contractual text.
4.6 Before sending a legally binding order via the Provider’s online order form, the Client can correct the entries at any time using the standard keyboard and mouse functions. In addition, all entries are shown again in a confirmation window before binding issue of the order and can be corrected again there using the standard keyboard and mouse functions.
4.7 Conclusion of the contract is possible only in the German language.
4.8 Order processing and correspondence are generally dealt with by email and automated order settlement. The Client must ensure that the email address provided during the order process is correct so that the emails sent to this address by the Provider can be received. In particular, the Client must ensure that, if SPAM filters are in use, all the emails sent by the Provider or third parties commissioned by the Provider to process the order can be received.